Welcome to Skinchat, an AI-powered skincare platform that offers intelligent skin analysis, personalized skincare regimens, product recommendations, and more. These Terms of Use (“Terms”) govern your access to and use of our services, including the Skinchat app, website, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree, you must discontinue use of the Service.
1. Acceptance of Terms
By using Skinchat, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on our platform. Continued use of the Service after such changes constitutes acceptance of the revised Terms.
2. Eligibility
To use Skinchat, you must:
Be at least 18 years old. By Accessing or using the Service, you confirm that you meet this age requirement.
If under 18, you may only use the Service under the supervision and with the consent of a parent or legal guardian.
Agree to comply with all applicable laws and regulations while using the Service.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for:
Providing Accurate Information – Ensure your account details are correct and updated.
Maintaining Account Security – Safeguard your account credentials and notify us immediately of unauthorized access or security breaches.
Account Activity – You are fully responsible for actions taken through your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Permitted Use and User Responsibilities
You agree to use the Service for personal, non-commercial purposes and in compliance with all laws. Prohibited activities include:
Engaging in unlawful or fraudulent activities.
Violating intellectual property rights or privacy of others.
Interfering with the platform’s normal operation or security.
We reserve the right to take appropriate actions against violations, including account suspension or legal action.
5. Content and Intellectual Property
All content on Skinchat, including text, images, software, and trademarks, is owned by or licensed to Skinchat. You may not:
Copy, modify, or distribute our content without prior written consent.
Create derivative works based on our materials.
User-Generated Content: By submitting content (e.g., reviews, feedback) to Skinchat, you grant us a non-exclusive, royalty-free, worldwide license to use and display that content for service improvement and marketing purposes.
6. Privacy Policy
Your use of Skinchat, is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. Please review it carefully.
7. Subscription and Payments
Skinchat offers both freemium and premium services.
Freemium Features – Users can access basic features at no cost.
Premium Services – Certain advanced features may require a paid subscription.
Billing – Subscription fees will be billed in advance on a recurring basis per your selected plan. Specific terms, including billing cycles and rates, will be disclosed when subscriptions are introduced.
Cancellations – You may cancel your subscription through your App Store account or by contacting us at [email protected].
Refunds will be processed in accordance with our refund policy and applicable laws. Additional terms may apply to payments processed through third-party platforms.
8. Disclaimers
Skinchat provides skincare analysis and recommendations using Artificial Intelligence (AI) technology. However:
Not Medical Advice – The Service does not provide medical diagnoses, treatments, or health advice. Always consult a licensed dermatologist or healthcare professional for medical concerns.
No Warranties – The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to accuracy, reliability, or uninterrupted access. User of the Service is at your own risk.
Third-Party Content & Links – The Service may contain links to third-party websites, services, or products. We do not endorse, control, or assume liability for any third-party content, transactions, or privacy practices. Your interactions with third parties are solely at your own discretion.
9. Limitation of Liability
To the fullest extent permitted by law, Skinchat and its affiliates shall not be liable for:
Indirect, incidental, or consequential damages from using or being unable to use the Service.
Data loss or security breaches beyond our control.
Third-party services linked through Skinchat.
Our total liability shall not exceed the amount you paid for the Service in the past 12 months (if applicable).
10. Termination
We reserve the right to suspend or terminate your account at our discretion, without notice, for:
Violating these Terms.
Engaging in conduct harmful to Skinchat or its users.
You may terminate your account at any time by contacting: [email protected]
11. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong. Any disputes arising from or related to these Terms shall be exclusively resolved through binding arbitration under the Hong Kong International Arbitration Centre (HKIAC) rules, with proceedings conducted in Hong Kong in English or Chinese, as agreed by the parties.
By agreeing to these Terms, you waive any right to litigate disputes in court or participate in class-action lawsuits.
12. Modifications to the Service
We reserve the right to modify, suspend, or discontinue any features or functionality of the Service at any time without prior notice.
13. Contact Information
For questions or concerns about these Terms, please reach out to us: [email protected]
